Federal Trade Commission announced it
is going forward with there recent amendment which requires all
reporting agencies to provide a FREE CREDIT REPORT once year, to all consumers who request it.
Beginning
in December 2004 the regional roll-out will take place as follows:
Your Access to Free Credit
Reports
Soon you’ll be able to get your credit report for free. A recent
amendment to the federal Fair Credit Reporting Act (FCRA) requires
each of the nationwide consumer reporting companies to provide you
with a free copy of your credit report, at your request, once
every 12 months. The FCRA promotes the accuracy and privacy of
information in the files of the nation’s consumer reporting
companies. The Federal Trade Commission (FTC), the nation’s
consumer protection agency, enforces the FCRA with respect to
consumer reporting companies.
A credit report contains information on where you live, how you
pay your bills, and whether you’ve been sued, arrested, or filed
for bankruptcy. Nationwide consumer reporting companies sell the
information in your report to creditors, insurers, employers, and
other businesses that use it to evaluate your applications for
credit, insurance, employment, or renting a home. There are three
nationwide consumer reporting companies — Equifax, Experian, and
Trans Union.
Consumers in Western states will first be able to order their
credit reports under the federal law beginning December 1, 2004.
Consumers in other states will be able to order their copies
according to a regional
roll-out detailed below.
In recent months, consumers have asked the FTC for more details
about their rights under the federal FCRA and the Fair and
Accurate Credit Transactions (FACT) Act, which established the
free credit report program. They’ve also asked about credit
reports in general. Here are the most frequently asked questions
and the answers.
Q: How do I know when I’m eligible to get a free report?
A:
Free reports will be phased in during a nine-month period, rolling
from the West Coast to the East beginning December 1, 2004.
Beginning September 1, 2005, free reports will be accessible to
all Americans, regardless of where they live.
Consumers in the Western states
— Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana,
Nevada, New Mexico, Oregon, Utah, Washington, and Wyoming — can
order their free reports beginning
December 1, 2004.
Consumers in the Midwestern
states — Illinois, Indiana, Iowa,
Kansas, Michigan, Minnesota, Missouri, Nebraska, North Dakota,
Ohio, South Dakota, and Wisconsin — can order their free reports
beginning March 1, 2005.
Consumers in the Southern states
— Alabama, Arkansas, Florida, Georgia, Kentucky, Louisiana,
Mississippi, Oklahoma, South Carolina, Tennessee, and Texas —
can order their free reports beginning June
1, 2005.
Consumers in the Eastern states
— Connecticut, Delaware, Maine, Maryland, Massachusetts, New
Hampshire, New Jersey, New York, North Carolina, Pennsylvania,
Rhode Island, Vermont, Virginia, and West Virginia — the
District of Columbia, Puerto Rico, and all U.S. territories can
order their free reports beginning September
1, 2005.
Q: How do I order my free report?
A:
The three nationwide consumer reporting companies have set up one
central website, toll-free telephone number, and mailing address
through which you can order your free annual report. To order,
click on www.annualcreditreport.com,
call 877-322-8228, or complete the Annual Credit Report Request
Form and mail it to: Annual Credit Report Request Service, P.O.
Box 105281, Atlanta, GA 30348-5281. The form
is on the back of this brochure; or you can print it from www.ftc.gov/credit.
You may order your reports from each of the three nationwide
consumer reporting companies at the same time, or you can order
from only one or two. The law allows you to order one free copy
from each of the nationwide consumer reporting companies every 12
months.
Q: What information do I have to
provide to get my free report?
A:
You need to provide your name, address, Social Security number,
and date of birth. If you have moved in the last two years, you
may have to provide your previous address. To maintain the
security of your file, each nationwide consumer reporting company
may ask you for some information that only you would know, like
the amount of your monthly mortgage payment. Each company may ask
you for different information because the information each has in
your file may come from different sources. www.annualcreditreport.com
is the only authorized source for your free annual credit report
from the three nationwide consumer reporting companies.www.annualcreditreport.com
and the nationwide consumer reporting companies will not send you
an email asking for your personal information. If you get an email
or see a pop-up ad claiming it’s from www.annualcreditreport.com
or any of the three nationwide consumer reporting companies, do
not reply or click on any link in the message — it’s probably
a scam. Forward any email that claims to be from www.annualcreditreport.com
or any of three consumer reporting companies to the FTC’s
database of deceptive spam at spam@uce.gov.
www.annualcreditreport.com
or any of three consumer reporting companies also will not call
you to ask for your personal information.
Q: Why would I want to get a copy of my credit report?
A:
You may want to review your credit report:
-
because the information it
contains affects whether you can get a loan — and how much
you will have to pay to borrow money.
-
to make sure the information is
accurate, complete, and up-to-date before you apply for a loan
for a major purchase like a house or car, buy insurance, or
apply for a job.
-
to help guard against identity
theft.That’s when someone uses your personal information —
like your name, your Social Security number, or your credit
card number — to commit fraud. Identity thieves may use your
information to open a new credit card account in your name.
Then, when they don’t pay the bills, the delinquent account
is reported on your credit report. Inaccurate information like
that could affect your ability to get credit, insurance, or
even a job.
Q: How long does it take to get my report after I order it?
A:
If you request your report online at www.annualcreditreport.com,
you should be able to access it immediately.
If you order your report by calling toll-free 877-322-8228, your
report will be processed and mailed to you within 15 days. If you
order your report by mail using the Annual Credit Report Request
Form, your request will be processed and mailed to you within 15
days of receipt.
Whether you order your report online, by phone, or by mail, it may
take longer to receive your report if the nationwide consumer
reporting company needs more information to verify your identity.
There may be times when the nationwide consumer reporting
companies receive an extraordinary volume of requests for credit
reports. If that happens, you may be asked to re-submit your
request. Or, you may be told that your report will be mailed to
you sometime after 15 days from your request. If either of these
events occurs, the nationwide consumer reporting companies will
let you know.
Q: Are there any other situations
where I might be eligible for a free report?
A:
Under federal law, you’re entitled to a free report if a company
takes adverse action against you, such as denying your application
for credit, insurance, or employment, and you ask for your report
within 60 days of receiving notice of the action. The notice will
give you the name, address, and phone number of the consumer
reporting company. You’re also entitled to one free report a
year if you’re unemployed and plan to look for a job within 60
days; if you’re on welfare; or if your report is inaccurate
because of fraud, including identity theft. Otherwise, a consumer
reporting company may charge you up to $9.50 for another copy of
your report within a 12-month period.
To buy a copy of your report, contact:
-
Equifax
800-685-1111
www.equifax.com
-
Experian
888-EXPERIAN (888-397-3742)
www.experian.com
-
Trans Union
800-916-8800
www.transunion.com
Under state law, consumers in Colorado,
Georgia, Maine, Maryland, Massachusetts, New Jersey, and Vermont
already have free access to their credit reports.
Q: Should I order a report from the three nationwide
consumer reporting companies?
A:
It’s up to you. Because nationwide consumer reporting companies
get their information from different sources, the information in
your report from one company may not reflect all, or the same,
information in your reports from the other two companies. That’s
not to say that the information in any of your reports is
necessarily inaccurate; it just may be different.
Q: Should I order my reports from
all three of the nationwide consumer reporting companies at the
same time?
A:
You may order one, two, or all three reports at the same time, or
you may stagger your requests. It’s your choice. Some financial
advisors say staggering your requests during a 12-month period may
be a good way to keep an eye on the accuracy and completeness of
the information in your reports.
Q: What if I find errors — either inaccuracies or incomplete
information — in my credit report?
A:
Under the Fair Credit Reporting Act, both the consumer reporting
company and the information provider (that is, the person,
company, or organization that provides information about you to a
consumer reporting company) are responsible for correcting
inaccurate or incomplete information in your report. To take
advantage of all your rights under this law, contact the consumer
reporting company and the information provider.
-
Tell the consumer reporting
company, in writing, what information you think is inaccurate.
Consumer reporting companies must investigate the items in
question — usually within 30 days — unless they consider
your dispute frivolous. They also must forward all the
relevant data you provide about the inaccuracy to the
organization that provided the information. After the
information provider receives notice of a dispute from the
consumer reporting company, it must investigate, review the
relevant information, and report the results back to the
consumer reporting company. If the information provider finds
the disputed information is inaccurate, it must notify all
three nationwide consumer reporting companies so they can
correct the information in your file.
When the investigation is complete, the consumer reporting
company must give you the written results and a free copy of
your report if the dispute results in a change. (This free
report does not count as your annual free report under the
FACT Act.) If an item is changed or deleted, the consumer
reporting company cannot put the disputed information back in
your file unless the information provider verifies that it is
accurate and complete. The consumer reporting company also
must send you written notice that includes the name, address,
and phone number of the information provider.
-
Tell the creditor or other
information provider in writing that you dispute an item. Many
providers specify an address for disputes. If the provider
reports the item to a consumer reporting company, it must
include a notice of your dispute. And if you are correct —
that is, if the information is found to be inaccurate — the
information provider may not report it again.
Q:
What can I do if the consumer reporting company or information
provider won’t correct the information I dispute?
A:
If an investigation doesn’t resolve your dispute with the
consumer reporting company, you can ask that a statement of the
dispute be included in your file and in future reports. You also
can ask the consumer reporting company to provide your statement
to anyone who received a copy of your report in the recent past.
You can expect to pay a fee for this service.
If you tell the information provider that you dispute an item, a
notice of your dispute must be included any time the information
provider reports the item to a consumer reporting company.
Q: How long can a consumer
reporting company report negative information?
A:
A consumer reporting company can report most accurate negative
information for seven years and bankruptcy information for 10
years. There is no time limit on reporting information about
criminal convictions; information reported in response to your
application for a job that pays more than $75,000 a year; and
information reported because you’ve applied for more than
$150,000 worth of credit or life insurance. Information about a
lawsuit or an unpaid judgment against you can be reported for
seven years or until the statute of limitations runs out,
whichever is longer.
Q: Who else can get a copy of my
credit report?
A: The Fair Credit Reporting Act specifies who can access your
credit report. Creditors, insurers, employers, and other
businesses that use the information in your report to evaluate
your applications for credit, insurance, employment, or renting a
home are among those that have a legal right to access your
report.
Q: Can my employer get my credit
report?
A: Your employer can get a copy of your credit report only if you
agree. A consumer reporting company may not provide information
about you to your employer, or to a prospective employer, without
your written consent.
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